Friday, July 1, 2011

Customer service fail: Borders online edition

I tried to order a couple of books from today.  I say "tried" because when I entered my shipping/billing address I got this error message:

I double-checked the address to make sure it was okay.  It was.  I tried putting the apartment number on a separate line.  No dice.  I've lived at this address for over ten years.  It's definitely valid.  Finally I gave up.  More business for Amazon, I guess.

No wonder Borders is going out of business.  If they have any brick and mortar stores left, maybe I'll get to use the gift cards I was trying to use today.  Other than that, I won't bother trying to order online from them again.

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