If I'm an employer who's lucky enough to be hiring now, this "ode" just made me decide to shitcan any resumes I get with Borders in the work history.
On the upside, I no longer feel bad about the loss of Borders. You want me to go to Barnes & Noble instead? No problem!
This comment on Twitter says it all:
I'm no business major, but I'm guessing when you hold the people who pay your salaries and keep your doors open in such utter contempt, failure isn't far behind.
Customer service and the work ethic - two completely lost arts.